Are you searching for the most reliable business phone solution for the WordPress website? Phone service could assist in managing conversations with your customers. In this article, we’ve selected the top telephone services for businesses that you can integrate with your WordPress website.
Why You Require a Business Phone Facility?
Usually, you’ll connect your mobile numbers or landline to the WordPress site and then utilize it to received calls from your users. But, the phone number won’t appear professional, and you’ll not communicate effectively.
A business phone service lets you accomplish these things:
- You can easily monitor the duration of calls, hold times, wait times and overall use.
- The majority of business phone plans offer call forwarding and caller ID, call waiting for inbound call routing, recording, and many more.
- Share one business number across multiple users at once (auto-attendant feature lets you direct calls to the most available representative)
- You can make use of desk phones or mobile phones with cordless technology, phone, or computer to make and receive calls.
- You can easily add new employees without having to calling a IT specialist.
- Business phone systems can transmit voice over the internet (VoIP systems), which means you can use your local number or toll-free number wherever you’d like. All you required is a reliable internet point.
If you own an online store or small-sized business website, the addition of a business phone that is a professionally designed service will help grow your business. It can help you improve customer relationships by offering expert sales and support via the telephone.
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Let’s look at some of the most popular business phone solutions you can incorporate into your WordPress website.
Nextiva is the most reliable business phone service with lots of features and is user-friendly. They have a wide range of features that are easy to set up and reasonable pricing. It includes a straightforward admin panel accessible online, making it simple for small-sized entrepreneurs to manage the unified communication platform as a professional.
Nextiva’s VOIP service for small businesses comes with the latest call routing technology, as well as unlimited domestic calls, voicemail for email and text messages, online messaging, faxing and much more.
Additionally, you get a free local or toll-free phone number, porting your number for free.
You will also get all the usual call management features, such as caller ID and routing, call forwarding, custom greetings, and latest IVR (interactive voice response) system, and many more.
Nextiva also offers other advanced options like CRM, Live Chat, live surveys on the web, call analytics, and many other options that work well with the business telephone system.
The quality of their phone calls is exceptional, and their VoIP service offers 99.999 uptime, and their service reps are always available.
The cost for Nextiva’s business telephone service starts at $18.95 per month per user on their Essentials plan. The price drops when you add users. You can also sign up for an account that is pre-paid to save money.
Based on user reviews, Nextiva is the most efficient small-sized business phone system on the market, both from the pricing and features.
For a small-sized company, Nextiva lets us set up an enterprise line for mobile phones. So, team members can receive incoming calls from the office or even work remotely without sharing their mobile number. The Nextiva application is compatible with both iPhone (iOS) and Google (Android) smartphones.
They also offer video conferencing and text messaging that allow the team to stay in touch with your customers through their preferred channels for business communication.
However, if your company needs an office-based phone solution to work with your existing phone, Nextiva can also provide that. Call centres and enterprises frequently utilize Nextiva to transform the PBX system into a cloud-based phone system, including SIP trunking.
Nextiva serves as the primary phone service provider for top universities like Stanford, UCLA, the University of Southern California, and leading brands Taco Bell, Conan O Brian, and many others.
Expert Review: Nextiva is the top overall business phone solution for small-sized businesses that offer affordable enterprise plans.
RingCentral is another well-known business phone service that is suitable for businesses that are of any size. They have some of the best advanced small-sized business phone systems available.
The business phone service comes with all the business-class calls features you’d need. There are unlimited calls, call forwarding, caller ID calls waiting and transferring to share one line with multiple mobile devices, customers, text messaging via SMS, and more.
It also offers video calls that allow screen sharing, team messaging, 1000 minutes toll-free and connections to Gsuite, Dropbox, Microsoft and many more services. It has a simple cloud-based administration, making it simple to set up and control your phone calls.
The Essentials plan begins with $19.99 per month per person (billed annually). You may expand up to 10 users. Other plans have different prices and have features.
You may also opt to obtain a vanity number for your business that will allow you to get a unique and catchy business number.
RingCentral is an excellent phone solution for physical offices seeking to replace traditional landline telephones and those moving to the virtual office.
It can work with your phone system when it is compatible. You can also utilize their virtual telephone system using the RingCentral desktop and mobile application that works with every smartphone (iOS and Android).
Because RingCentral is among the most popular VoIP platform, they also have an extensive directory of app integrations.
It lets you join with other services to provide automated transcription, and real-time analytics voice-over recording sales call insight from Chorus.ai Integrations with software for call centres. And can be integrated with support help desk software and more extensions so that you can be a part of a call centre for customers.
A Review by an Expert: We think RingCentral is an excellent VoIP solution for small to medium-size enterprises.
Ooma is a well-known VoIP provider for businesses that offers telephone numbers and 1-800 toll-free numbers at reasonable prices. It is possible to add a toll-free number to the Ooma Office plan. They will automatically select the toll-free number available for your use; however, you can choose an alternative.
Ooma office platform has all the features you’d expect, such as virtual receptionist extension dialling, music-on-hold and intelligent mobile phone apps, call logs and many more. The best part is that setting it up is easy, and you can complete it in just only a few minutes.
You can utilize the control panel of their website to manage calls and add team members, and much more.
The pricing begins from $19.95 per month for each user, with no commitments and includes the toll-free number for free and 35+ business telephone features.
They also offer an Ooma Office Premium plan, priced at $24.95 per month, and comes with additional features like voicemail transcription, video conferencing, enhanced call blocking and call recording, a desktop application, and much more.
Expert Review: Ooma is the most reliable business phone service suitable for traditional office spaces with desk phones. New features made by Ooma make it ideal for remote teams who want to enhance collaboration.
GrassHopper provides virtual numbers via the internet using voice (VOIP). It is perfect for solopreneurs and small-scale companies. A virtual number means it can transfer calls from any number or to any mobile phone. For outgoing calls, you’ll need the regular phone line.
They have user-friendly mobile and web apps to manage your account and telephone service. You can select several extensions for your number and can choose local, toll-free, or vanity numbers. It has the US, Canada, and the UK locally and a free toll-free number.
GrassHopper includes all essential features, including routing, call forwarding waiting, music for call hold voicemail transcripts to email and many others. It’s ideal for remote teams because you can include extensions that can be used on any device, whether desktop or mobile applications.
The plans start at $29.99 per month, with a local phone number and as many as three extensions. You can add more users and include multiple local numbers on their plans with more features.
Expert Review: Our opinion is that GrassHopper is the most reliable business phone service for freelancers and solopreneurs.
Phone.com is another alternative for small-sized business phones service. They offer a straightforward administrative panel on the web and mobile that includes standard features for phone service such as call forwarding and routing and conference calling, caller ID, video conference calls and much more.
They have several European countries and Canada as local call minutes, which means calling these countries much more affordable. You can also connect your business phone service with third-party CRM programs such as Salesforce and Zoho.
They offer two pricing plans: for pay-per-minute and unlimited. The pay-per-minute plans begin at $12.99 per month. Unlimited plans start at $22.99 per month.
Expert Review: We believe Phone.com is the most inexpensive business phone service that is affordable for businesses.
GoToConnect (formerly Jive)
The above company is a good alternative for little-sized business phones service. They provide a cloud-based business phone system that comes at a low cost. Their VOIP phone service has all the standard features, including unlimited calls with unlimited extensions, number sharing, call forwarding voicemail to email automated call attendance, chat, mobile apps SMS, and many more.
They also offer other marketing integrations and many CRM integrations, including well-known services such as Slack, Salesforce, Google Workspace, Microsoft Outlook, Zendesk, Zoho and many more.
GoToConnect provides a truly integrated business communications platform that is more than business telephone services. They offer HD video conferencing, which lets you work with your team members and customers.
They provide over 100 cloud VoIP features that include essential features such as unlimited queues for calls, advanced dial pad editor, cloud branch exchange, advanced ring groups, wait for time announcements in call centres, and paging systems and eFax.
Because GoToConnect makes up part of the wider GoTo software family, it seamlessly integrates their other software for meetings and webinars such as GoToMeeting, GoToWebinar, GoToTraining and more.
The cost starts at $ 24 per month to get a basic business phone plan. Their premium plans come with advanced features designed specifically for larger call centres.
Expert Review: Our opinion is that GoToConnect is the most reliable business phone service for small healthcare and education companies.
Which will the Best Service For Business Phone?
After careful research of the leading businesses phone providers, we have concluded that Nextiva is the most reliable Business phone company in the marketplace.
The plans are priced to suit businesses of any size, and they include a wide array of powerful features, along with top-of-the-line customer service.
The most significant part is that Nextiva Business Phone Line functions on tablets, computers, and cell phones.
Additionally, they often offer promotional offers for business telephone systems such as Poly VVX150 and Nextiva X-885 that numerous professionals use to handle multi-line calls and much more.
Based on our study, RingCentral come second which very closed to Nextiva. Their VoIP phone service comes with several similar features to Nextiva, but in the end, for us, it was all about price and customer support.
There’s no way to be wrong with either of these two top VoIP providers.
Our goal is to help you to pick the most suitable service that meets your requirements.
We hope that this article has helped you locate the ideal business phone solution for your WordPress website.
Business Phone System FAQs
With our experience in helping many business owners to find the most suitable business phone system to meet their needs, we’ve provided a variety of questions. Here are a few responses to the top questions regarding VoIP business phones and service suppliers.
What exactly is VoIP, and how it functions?
VoIP (Voice Over Internet Protocol) is a technique for phones which permits you to do and accepts calls over the net wi-fi rather than old telephone lines.
Here’s a short visual infographic on VoIP:
Is business VoIP cost less than traditional landline phones?
Yes, VoIP-based business telephone systems are less expensive than landlines on-premises because it makes use of the internet connection you already have rather than needing a separate system or hardware. VoIP business telephone service will also reduce the IT and support requirements within the company by reducing the overall process.
The majority of landline providers charge extra fees for advanced features like call transfer and call queuing, extension calling, music on hold , conference bridges and automatic call forwarding etc.
Business VoIP comes with all the advanced features available for a monthly cost, and you could save around 90% on internal calls with the best providers such as Nextiva.
Do I have the option of switching from my landline phone to the VoIP business service?
Yes, it is possible to transform your landline business phone system into an online VoIP for business. Top business telephone service providers such as Nextiva and RingCentral permit you to maintain the same business number in the transition between VoIP and landlines.
Can I use my cordless telephone in conjunction with VoIP for business?
Yes, you can utilize your existing soft phones, desk phones and cordless phones to access many VoIP services for business. All of the top providers we listed also have the mobile phone application you can download on your cell phone.
If your current phone system is an analogue phone or does have a PBX configuration, you want to use an adapter for VoIP to operate your business telephone system.
What are the cons of VoIP telephone systems for business?
VoIP business phone service makes phone calls using the internet. The most significant drawback is that the quality of your calls won’t be as good if you don’t have a reliable Internet connection.
If your business also is affected by a power failure, that could mean that your router’s internet connection will also be affected. This can result in call dropping. We recommend having a backup battery for your internet router to avoid problems with call quality.
The disadvantages mentioned above are easily overcome. The advantages of VoIP business phone systems surpass any disadvantages.
You’ll get all the modern feature calls like music on hold conferences, automatic attendant and interactive voice response (IVR), extension dialing, call queuing forwarding voicemail, and many more without the expensive cost of landline phones.
Which is the most effective business phone system, in your professional opinion?
Our top three choices for the best business telephone services are:
This question isn’t an attempt to make fun of us. It is a real issue when we refer individuals to this article.
We hope that this article has helped you select the most suitable business phone service for your small business.
Hey, I am Jitendra Kumar an professional Blogger , and the Founder of askjitendrakumar. Askjitendrakumar works as an operating system for bloggers to explore Blogging, SEO, and Affiliate marketing tips, Read More